Privacy Policy

This Privacy Policy explains how HomeMend Studio handles information when you use https://homemendstudio.com.

Information we collect

When you use our contact form we collect the details you choose to provide: first and last name, and optionally email address, mobile number, repair type, home area, and project details. If you select an SMS category we record the phone number, selected category, consent timestamp, source page, consent disclosure version, user agent, and IP address where available.

How we use information

• To respond to your homeowner questions and project notes.
• To send text messages only in the categories you select.
• To keep records of consent and opt-out requests.
• To maintain and improve the website.

SMS communications

Marketing texts share home repair content, maintenance tips, room refresh ideas, improvement resources, and featured projects. Account notifications confirm enrollment, acknowledge project requests, deliver requested reminders, and provide project status updates. Each category requires its own consent. Message frequency varies. Msg & data rates may apply. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

This includes contractors, service providers, lead aggregators, and third-party marketers. If a courtesy introduction to an independent provider is ever offered, any information shared for that specific introduction requires separate, explicit consent and is never part of SMS opt-in.

Cookies and analytics

The website may use essential cookies and basic analytics to understand how pages are used. You can control cookies through your browser settings.

Data retention

We keep inquiry and consent records only as long as needed to respond to you, honor your preferences, and meet legal obligations.

Opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, QUIT to any text to stop messages for that program. Reply HELP for help. You may also email ask@homemendstudio.com to ask about or delete your information.

Security

We use reasonable measures to protect information. No method of transmission or storage is completely secure.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

Third-party links

Our pages may link to other websites. We are not responsible for their privacy practices.

Policy changes

We may update this policy. Changes take effect when posted on this page.

Contact information